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Terms and Conditions

Last updated: 18 October 2026

1. These terms

These Terms and Conditions govern your use of RBAi at rbai.thedreamlabinnovations.com (the “Platform”). The Platform is owned by The Dream Lab Innovations, a Micro Enterprise (sole proprietorship) registered under the MSME Development Act, 2006 (Udyam Registration No. UDYAM-HR-03-0144946), with its registered office at 441, Ganpati Colony, Agwanpur, Gali no. 25, Roshan Nagar, Faridabad, Haryana 121013, India (“we”, “us”, “our”).

By creating an account, buying a plan or credits, or otherwise using the Platform, you agree to these terms and to the Privacy Policy, the Cancellation and Refund Policy and the Shipping and Delivery Policy. If you do not agree, do not use the Platform.

This document is an electronic record under the Information Technology Act, 2000 and the rules made under it. It is generated by a computer system and does not need a physical or digital signature.

2. The service

RBAi is a research workspace for biology, delivered online. It answers questions from live scientific databases and papers, writes literature reviews, helps you write reports with an AI co-author, edits molecular structures with PyMOL, runs Galaxy tools on your own Galaxy account and runs code in a cloud sandbox. We may add, change or remove features.

RBAi is in an experimental phase (beta): features change, and occasional instability, such as a slow or interrupted request, is possible. AI output can contain errors, so check important results against the cited sources before you rely on them (section 5).

3. Your account

  • Give true, accurate and complete information when you register, and keep it up to date.
  • Keep your sign-in details safe. You are responsible for everything done through your account.
  • Tell us at once if you think someone else has used your account.

4. Plans, credits and payment

  • RBAi has a Free plan and paid monthly plans. Prices are shown in Indian rupees on the Pricing section of the home page.
  • Paid plans renew every month until you cancel. You can cancel at any time in Settings → Usage & billing; the plan stays active until the end of the period you have paid for.
  • Credits measure AI use. Each plan includes monthly credits, which reset when the plan renews; unused monthly credits do not carry over. Top-up credits do not expire, and they are used after your monthly credits.
  • Payments are processed by our payment partner. We do not see or store your full card or bank details.
  • You agree to pay the charges for the plans and credits you buy. Refunds are covered by the Cancellation and Refund Policy.
  • When you start a transaction, you enter a legally binding contract with us for the service you buy.

5. AI output and research use

Answers, reviews, reports, figures and code results are produced by AI models and from third-party sources. They can contain errors or omissions. Check important results against the cited sources before you rely on them. RBAi is a research tool, not medical, clinical, legal or other professional advice. The Disclaimer has more on the limits of AI-generated research output.

The AI models run on cloud providers such as Microsoft Azure and Cloudflare. We change them as better ones become available.

6. Your content

What you write and upload stays yours. You allow us to store and process it to provide the service to you, as the Privacy Policy describes. Upload only material you have the right to use.

7. Acceptable use

  • Do not use the Platform for anything unlawful, or forbidden by these terms or by Indian or local law.
  • Do not try to break, overload, probe or get around the Platform’s security, limits or credits, and do not copy or resell the service.
  • Do not use the Platform to harm others or to break the terms of the third-party services it connects to.

Unauthorised use may lead to suspension of your account and to action under these terms or the law.

8. Requests to other researchers

When you send a request through RBAi, to a member or by email to a researcher outside RBAi:

  • Make it genuine: write it yourself, or read and approve every word of the draft RBAi suggests.
  • Make it specific to the recipient’s work, and polite. Ask for one thing per request.
  • Do not use requests for marketing or to harass anyone, and do not ask for or offer pirated copies of papers.
  • The emails RBAi sends for you carry no attachments, and no links other than DOIs and your RBAi page.

We may refuse a request, or pause your sending, when a request breaks these rules or its recipient reports it. RBAi never sends reminders on your behalf.

9. Third-party services

The Platform queries public scientific databases, links to other websites and, if you connect it, uses your own Galaxy account. Those services are governed by their own terms and privacy policies, and we are not responsible for them.

10. Our content

The Platform’s software, design, layout, text and graphics are ours or licensed to us. These terms give you no rights in them beyond using the service.

11. No warranty, and limits of liability

Neither we nor any third party give any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on the Platform for any particular purpose. You use the Platform at your own risk and should judge for yourself whether it meets your needs. To the fullest extent the law allows, we are not liable for any inaccuracies or errors, or for any loss arising from your use of the Platform.

12. Indemnity

You will indemnify and hold harmless us and our affiliates, officers, agents and employees against any claim, demand or action, including reasonable legal fees, made by a third party, and any penalty imposed, because of your breach of these terms or our policies, or your violation of any law or of the rights of a third party.

13. Force majeure

Neither party is liable for failing to perform an obligation under these terms when a force majeure event prevents or delays it.

14. Changes to these terms

We may change these terms. The date at the top of this page shows the latest version; please check it from time to time. Using the Platform after a change means you accept the changed terms.

15. Governing law

These terms are governed by the laws of India. All disputes arising out of or in connection with them are subject to the exclusive jurisdiction of the courts in Faridabad, Haryana.

16. Contact us

Write to us about these terms at the email address below, or use the contact form on the home page.

Business name
The Dream Lab Innovations
Entity type
Micro Enterprise (Sole Proprietorship)
Udyam registration
UDYAM-HR-03-0144946
Registered address
441, Ganpati Colony, Agwanpur, Gali no. 25, Roshan Nagar, Faridabad, Haryana 121013, India
Phone
+91 93156 31612
Email
hari@thedreamlabinnovations.com
Hours
Monday to Friday, 9:00 to 18:00 IST