Shipping and Delivery Policy
Last updated: 12 October 2026
1. Nothing is shipped
RBAi is software delivered online at rbai.thedreamlabinnovations.com, operated by The Dream Lab Innovations. There are no physical goods, so nothing is shipped and there are no shipping charges.
2. When access starts
Your access starts as soon as your payment is confirmed. A paid plan's credits and features, or a top-up's credits, are added to your RBAi account straight away, and you use them in your web browser after signing in.
3. Where you can use RBAi
RBAi runs in a web browser on a computer, a tablet or a phone. Nothing needs to be installed.
4. If your plan or credits do not appear
Write to hari@thedreamlabinnovations.com with the date and amount of the payment, and we will look into it. Cancellations and refunds are covered by the Cancellation and Refund Policy.
5. Contact us
Questions about this policy go to the email address below; you can also use the contact form on the home page.
- Business name
- The Dream Lab Innovations
- Entity type
- Micro Enterprise (Sole Proprietorship)
- Udyam registration
- UDYAM-HR-03-0144946
- Registered address
- 441, Ganpati Colony, Agwanpur, Gali no. 25, Roshan Nagar, Faridabad, Haryana 121013, India
- Phone
- +91 93156 31612
- Hours
- Monday to Friday, 9:00 to 18:00 IST